Question 1

Do you bring your own supplies?

Accepted Answer

Yes, we bring all standard cleaning supplies and equipment needed to complete the cleaning service. If you have specific products you prefer us to use, or areas you’d like handled a certain way, just let us know in advance.

Question 2

How long does a typical clean take?

Accepted Answer

It depends on the size of your home, the type of service (i.e. standard vs. move-in/out), and its current condition. When you're booking, feel free to reach out to us, and we can provide you with a time estimate based on your specific request.

Question 3

Are your cleaners insured?

Accepted Answer

Yes, our cleaners are fully insured, so your home and our team are protected while we’re on site. Our cleaners are also experienced, background-checked, and tested to ensure we're providing a high-quality clean every time.

Question 4

Do I need to be home?

Accepted Answer

No. Many clients choose to be out while we clean. As long as we have a way to access your home and clear instructions for entry and locking up, you don’t need to be there.

Question 5

Does Cascade Cleaning use eco-friendly products?

Accepted Answer

We use professional-grade cleaning products chosen for their effectiveness and safety in residential homes.
If you prefer eco-friendly or low-fragrance products, just let us know in your booking notes. We are happy to accommodate when requested.
Our goal is simple: a thoroughly clean home using products that are appropriate for the space and your preferences.

Cascade Cleaning Company

FAQs

Your questions, answered.

Do you bring your own supplies?

How long does a typical clean take?

Are your cleaners insured?

Do I need to be home?

Does Cascade Cleaning use eco-friendly products?