How much does house cleaning cost?

Cascade Cleaning uses flat-rate pricing based on your home size and service type. You can get an instant quote and book online at cascadecleaning.ca without a phone call.

How much does house cleaning cost in Hamilton?

Cascade Cleaning's flat-rate pricing for Hamilton homes is based on square footage and service type. Get an instant online quote at cascadecleaning.ca.

How often should I get my house professionally cleaned?

Most homes benefit from biweekly cleaning to maintain a consistent standard, while busier households or homes with pets or kids often prefer weekly service. Monthly cleaning works well as a supplement to your own routine. If it's been more than 30 days since a professional clean, we typically recommend starting with a deep clean before switching to a regular schedule.

What's included in a standard house cleaning?

A standard clean covers kitchens, bathrooms, dusting, vacuuming, and mopping throughout your home, following our detailed checklist-based standards. It does not include deeper tasks like baseboards, interior window sills, or vent cleaning, which are part of our deep cleaning service.

Do I need to be home during the cleaning?

No, many of our clients aren't home during their cleaning. You can provide entry instructions (a code, lockbox, or key arrangement) during booking, and our background-checked, insured cleaners will take it from there.

What should I do to prepare for a cleaning?

Light tidying, like putting away dishes, laundry, or clutter, helps our cleaners focus their time on actual cleaning rather than organizing. Beyond that, no special preparation is needed; just make sure we have clear entry instructions.

Do I need to sign a contract for recurring cleaning?

No. Cascade Cleaning does not require long-term contracts. You can book weekly, biweekly, or monthly cleaning and adjust or cancel as needed.

Are your cleaners background-checked?

Yes. All Cascade Cleaning cleaners are background-checked and insured.

What areas do you serve?

We serve Hamilton, Ancaster, Burlington, Oakville, Grimsby, Stoney Creek, Dundas, Waterdown, Binbrook, Flamborough, and surrounding areas.

Do you clean homes in Ancaster and Dundas?

Yes, Ancaster and Dundas are both part of our core service area alongside Hamilton, with regular recurring and one-time cleanings available.

What is the difference between a standard clean and a deep clean?

A standard clean covers regular maintenance tasks like kitchen surfaces, bathrooms, vacuuming, and mopping. A deep clean goes further, including baseboards, interior window sills, vents, and detailed buildup removal. Homes not professionally cleaned in the last 30 days typically require a deep clean first.

The Reset Clean Is Different: What to Expect From Your Reset Clean Before Recurring Service Starts

Cascade Cleaning Company

Jul 21

4 min read

If you've just booked your first professional clean — or you're about to — there's one thing worth understanding before the team arrives: the first visit is not the same as a recurring clean. It's longer, more thorough, and covers ground that regular maintenance visits don't need to revisit. Understanding that before it happens makes the experience better and sets accurate expectations for everything that follows.

Why the first clean takes longer

A recurring clean is designed to maintain a home that's already at a consistent baseline. The first clean is designed to establish that baseline. Depending on how recently the home was last thoroughly cleaned, that can mean working through buildup in bathrooms, kitchens, and living areas that a standard recurring visit wouldn't encounter.

This is not a reflection on how you keep your home. Every home that transitions to recurring professional cleaning starts from wherever it happens to be — and the reset clean is specifically designed to get it to the standard that recurring visits maintain going forward. It takes longer and is priced separately for that reason.

What a reset clean covers that recurring visits don't

The reset clean is a more detailed pass through the full home. In the kitchen, that means more attention to the stovetop, sink, and surfaces that may have accumulated buildup over time. In the bathrooms, it means a deeper scrub of the shower, tub, and tile. Throughout the home, it means working through dust and buildup in areas that don't get addressed in a standard maintenance clean.

Add-ons are available at booking if you want to extend the scope further — inside the oven, inside the fridge, interior windows, and more. If you're starting fresh and want a genuinely comprehensive first clean, it's worth building those in before you confirm.

The first-time reset is a way to get your house clean and reclaim peace-of-mind.

How to prepare without overdoing it

You don't need to clean before the cleaners arrive. The reset clean is designed to handle whatever state the home is in. A few things that do help: clearing flat surfaces of clutter where possible so the team can clean underneath and around items rather than working around piles; securing pets so they're comfortable and out of the way; and making sure the team has clear access to the areas you want prioritized.

You don't need to be home. Most clients aren't. If you're providing access through a lockbox or leaving a key, make sure that's arranged before the visit. If you have specific instructions — rooms to prioritize, areas to avoid, anything the team should know about your home — get in touch before the clean, and we'll make sure it's noted.

What to check when the clean is done

The first clean is a good time to walk through the home and confirm the standard meets your expectations. Check the bathrooms first — shower, tub, toilet, mirrors, and floor. Then the kitchen — stovetop, counters, sink, and appliances. Then floors and surfaces through the rest of the home.

If anything was missed or didn't meet the standard, contact us within 24 hours and we'll return at no charge. The satisfaction guarantee covers the first clean the same as any recurring visit. You don't need to frame it carefully or build a case — just let us know what needs attention and we'll handle it.

What comes next

After the reset clean, recurring visits maintain the baseline it established. They're faster, more consistent, and more predictable — because the home is already at the standard the team is working to maintain rather than getting there from scratch.

By the second or third recurring visit, most clients notice that the clean feels more settled. The team knows the home, the scope is clear, and the rhythm is established. That's what recurring cleaning is supposed to feel like — and the reset clean is what makes it possible.

Book your first clean at cascadecleaning.ca/book-now. Satisfaction guaranteed.

FAQ

Do I need to be home for the first clean?

No. Most clients aren't home during their clean. If you're providing access through a lockbox or key, make sure that's arranged before the visit. If you have specific instructions for the team, get in touch before the clean and we'll note them on your file.

How long will the first clean take?

It depends on the size of your home and its current condition. Reset cleans take longer than recurring visits — typically significantly so for larger homes or homes that haven't had a thorough professional clean recently. We estimate it takes 1.5x to 2x the regular length for a standard clean. If you want a time estimate for your specific home, get in touch before booking.

What should I put away beforehand?

Clearing flat surfaces of clutter where possible helps the team clean thoroughly rather than working around items. Beyond that, you don't need to prepare extensively — the reset clean is designed to handle the home as it is.

What if I'm not satisfied with the first clean?

Contact us within 24 hours and we'll return at no charge. The satisfaction guarantee applies to the first clean the same as any recurring visit. Let us know what needs attention and we'll handle it.